To ensure buyers receive their products on time, we request that you ship your product to our processing centre within 2 business days (48 hours) from the time of sale.

If the product is not shipped within 2 business days, we will charge you a minimum of 15% of the transaction value as a penalty for the late shipping.

Do take note that this do not include newly released items. For newly released item, in the first week of release sellers are given up to 10 absolute days to ship the item to the processing center.

Please take note that this policy is compulsory.

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