Due to logistics disruptions caused by the evolving COVID-19 pandemic, today 27th March 2020, we will be temporarily halting all operations in Indonesia until further notice. This means all Buys, Sells, Lists, and Offers will be temporarily disabled for all users located in Indonesia.

To all our buyers with current orders, our Customer Support team will be contacting you shortly to help you rectify the situation.

To all our Indonesian users who signed up using the SEALAUNCH referral code, we understand you will not be able to utilize the promo code earned as it is only valid for one month. To rectify the situation, we will be creating a new set of promo codes for you specifically once we open up operations in Indonesia again.

For all the users who have participated in our Retail Raffle, regrettably we will not be able to host the raffle in view of the situation. We would like to thank you for your interest and support. 

We'll be reaching out to you with new updates as the situation progresses; once our operations resume in Indonesia we will post an announcement on Novelship here, and via email to your registered account. 

We apologize for any inconvenience this may cause and hope you stay safe!

For further inquiries, please reach out to support@novelship.com

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