In light of the current situation in Singapore and the Circuit Breaker in place, we are providing sellers in Singapore with an all new pick-up service.

Moving forward, once a sale is made you will receive an email with your Shipping Label. The Shipping Label provided is for Janio pick-up service. 

Kindly print the PDF file with your Shipping Label and follow the instructions to pack the product you just sold. The pick-up will automatically be arranged for the next working day between 2 PM - 7 PM.

For example, if you sold your product on Tuesday at 1:00PM, Janio pick-up would collect your item from your registered shipping address on Wednesday, between 2:00PM to 7:00pm GMT+8.

Should you require an extension or need to change the pick-up date, please reach out to us via the Live Chat or email us at support@novelship.com

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